Ensuring Stakeholder Satisfaction and Delivery Success in the Age of Digital Transformation

Ensuring Stakeholder Satisfaction and Delivery Success in the Age of Digital Transformation

featuring

Tim Butler, Sr.

PMIWDC Non-Member Rate

This page is from a past PMIWDC event.

If this is not what you were looking for, visit the PM Saturday page to find out about upcoming events, or read more about why PMIWDC does not delete these pages.

$20.00
Event Date
Event Location

Cask Technologies LLC
475 Aquia Towne Center Drive - Suite 305
Stafford, VA, 22554

Agenda and Cost:

If you experience any difficulties registering for this event, please call us at 703-683-4804 or email us at info@pmiwdc.org and include the name of the event.

Agenda
Registration and breakfast buffet: 08:15 a.m. – 09:00 a.m.
Network with project management professionals: 08:30 a.m. – 09:00 a.m.
Announcements: 08:50 a.m. – 09:00 a.m.
Featured presentation: 09:00 a.m. - 10:00 a.m.
Wrap up: 10:00 a.m. – 10:15 a.m.

 

Cost
On-Site Member Rate: $20 (cash or check only)
On-Site Non-Member Rate: $25 (cash or check only)
Cancellations and refund requests are accepted up to 48 hours prior to the day of the event. We cannot offer refunds requested after that time.

Have you ever delivered a project that was on time, on budget and met all stated objectives but your business partner or client still wasn’t happy?
Have you had to lead projects that did not meet your organization’s standard for top prioritization, however, these efforts were still regarded as highly valuable and must-haves in order to “future proof” the organization?

This session will help project delivery leaders to better understand that point of critical mass when a business leader needs a key initiative to happen in order to move an operation from one operational state to the next; this insight will enable project and program managers to reach beyond the objectives documented in a project charter and really help business partners to realize their true desired state

During this session, participants will discuss:

  • What business partners and customers truly expect from a Project Manager
  • How the current economic landscape has changed the definition of project success; requiring “more with less” from everyone, including Project and Program Managers
  • How to expand traditional Project Manager skillsets to keep pace with the evolution of the role and growing business customer expectations
  • Key project delivery techniques that will increase project success and establish you as a project delivery expert

The primary objective of this discussion is to provoke Project Managers to broaden their focus beyond the traditional project success (time/cost/scope) and to incorporate stakeholder expectations/project value into their efforts to deepen the likelihood of success and establish professional differentiators from their peers.

Key success themes for the discussion include:

  • “Mind your CTQs”: understanding what’s important to your project’s customer and stakeholders will allow you to be a part of the solution
  • Be an “agent for change” and not a “keeper of the old flame”
  • 5 key components to delivering a successful technical implementation with minimal institutional expertise
  • Career and growth benefits to taking on the complex and new projects
  • Review a real life case study
PDUs Available: 
1.00 PDUs for Certified PMs
Talent Triangle Category: 
Leadership

Event Keywords

Soft Skills

Team Building

Techniques for building trust, team identification, common purpose, etc.

Hard Skills

Tools

Specific tips and techniques in the use of PM tools (SW, other)

About the Speaker

Tim Butler, Sr.

Tim is a business operations solutions expert who specializes in organizational transformation project delivery. With a forte for solutions that improve Customer Experience and operational service delivery, Tim has spent over 10 years delivering process improvement and technology transformation programs for Fortune 500 companies; both domestically and abroad. He has worked with top services providers in healthcare, financial services and technology, as well has delivering programs and projects for a federal agency that have won national awards for stellar service.

Holding certifications in: Agile Scrum, Lean Six Sigma Black Belt and Business Process Redesign, he specializes in designing comprehensive solution roadmaps for common, but complex business challenges. He has consistently delivered projects that transcend basic stakeholder satisfaction by reaching beyond project objectives and ensuring solution endurance and long term product value. Tim has used his project delivery approach and methodology to usher many companies through organizational transformations such as Agile transformations and transforming Call Centers to Omni-channel contact centers. Throughout his career, Tim has been regarded by business partners across multiple industries as one of the top delivery leaders in both the commercial and public sectors.

Butler

About the PM Saturday

The PM Saturday quarterly breakfast meeting continues with an engaging speaker, a delightful breakfast, and opportunities to connect with professionals located in the southern-most region of Northern Virginia. Come join us and discover that Saturday morning is also a great time to earn PDUs and to network!

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