Vice President of Operations Services

Vice President of Operations Services


Membership elected volunteer leader responsible for support of activities necessary for the day-to-day operations of the Board by providing centralized business services.  Ensure all the functional area activities are in accordance with the chapter bylaws.

Qualifications (Prerequisites): 

  • PMIWDC Member in good standing.
  • Demonstrated understanding of PMI Code of Ethics.
  • Minimum of 2 years PMI volunteer experience (1 year PMIWDC experience required). 
  • Minimum of 4 years project management experience.
  • Minimum of 2 years volunteer and/or professional leadership experience.
  • Demonstrated ability to communicate effectively at all levels of an organization.


  • Provide requested services, materials and management support across functional areas.
  • Primary Liaison with association management firm.
  • Negotiate and review all chapter contracts.
  • Manage and overseeing the MOU process.
  • Manage and provide oversight of all chapter contractual agreements and ensure contracts are legally compliant.
  • Ensure all chapter’s operational processes are documented and maintained.
  • Modify processes as necessary to align with chapter’s goals.
  • Manage chapter’s internal support processes including but not limited to event management process, honoraria management, business cards and badge ordering.
  • Provide records management services by recommending a naming convention and performing a periodic review of Document Repository to ensure documents are stored appropriately enabling effective collaboration.
  • Provide Project Management support to include risk analysis.
  • Maintain chapter documentation and historical records in coordination with the Trustee.
  • Define document management processes (content, retention, etc.).
  • Maintain all Chapter business meeting records (plans, budgets, status, etc.).
  • Maintain records associated with Chapter assets.
  • Manage volunteers including recruiting, administration, development, retention, and recognition.
  • Engage with the VP of Special Projects on volunteer recognition celebration.
  • Align Chapter processes for managing volunteer opportunities within the PMI Volunteer Relationship Management System (VRMS).

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