Disney’s Project Management Approach
Chrissy Keene Holt
PMIWDC Non-Member Rate
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Registration for this event is closed. On-site registration may be available on first-come-first-serve basis.
Chrissy will share how Disney parks and resorts approach customer experience and how they leverage a service framework to transform and to sustain culture within organizations. For over 30 years, Disney Institute has helped business professionals learn the Disney approach to customer experience—rooted in time-tested business insights on leadership, employee engagement and service that create a culture of excellence at Disney parks and resorts. Whether it’s individuals, teams or entire organizations, Disney Institute helps people around the world apply these business insights to improve their own customer experience.
Sheraton Tysons Hotel
8661 Leesburg Pike
Tysons, VA, 22182
Chapter Members: $45
Late Registration (1 week before event and at the door)
Chapter Members: $50
5:00 PM - Registration Opens
5:00 PM - PMIWDC Book Club Meeting
5:15 PM - Networking & Cash Bar (goes until 7:00 pm)
5:30 PM - PM Industry Insights (goes until 6:20 pm)
7:00 PM - Dinner & Cash Bar
7:30 PM - Guest Speaker
8:30 PM - Adjourn
In keeping with PMIWDC’s mission, High Impact Community Leaders, we will be collecting Non-Perishable Food Donations for Martha’s Table, a local food bank, during this event. See here for additional information on acceptable donation items.
Bring a minimum of 5 pounds(~ 6 regular cans) and get a raffle ticket!
About the Speakers
Chrissy Keene Holt
Chrissy Holt is a Disney Institute Business Development Leader that helps organizations obtain complex game-changing solutions and implements frameworks across all industries in the public and private sectors. She is currently based in Maryland and was previously a Delivery Director managing a facilitation team at Walt Disney World in Orlando, FL. Prior to Disney, Chrissy worked for several Internet startups including the core CareerBuilder team. She holds a Masters of Science in Psychology from The London School of Economics and Political Science and a B.A. in Psychology from the University of Maryland.
About the Monthly Dinner Meetings
The PMIWDC Monthly Dinner Meetings are held at the Sheraton Tysons (8661 Leesburg Pike, Tysons, VA 22182), typically on the second Tuesday of each month (subject to change due to holidays and venue/speaker availability). Members and non-members are welcome to join us for the best speakers and networking the Washington, DC area has to offer.
The presentations are educational and informative to those professionals operating in the field of project management and functioning in leadership roles in industry and government. It is also of great value to those looking to step into the field of Project Management and begin their certification process. Each event will present specific learning points focusing on building a talent triangle of technical, leadership, and strategic and business management skills, unique to the presenter's area of expertise and the subject matter discussed while directly relating to improving the practice of managing projects and leading others. At each Monthly Chapter Event certified PMPs can earn 1 Professional Development Unit (PDU).