Critical Thinking for Effective Problem Solving

This page is from a past PMIWDC event.

If this is not what you were looking for, visit the NOVA Advanced PM Seminars page to find out about upcoming events, or read more about why PMIWDC does not delete these pages.

Event Date
Start At : Friday, July 18, 2014 - 9:00am
End At : Friday, July 18, 2014 - 5:00pm

Critical Thinking for Effective Problem Solving

Advanced Project Management Training Seminar
Presented by Northern Virginia Community College Workforce Development
A PMIWDC Strategic Partner

  • Register online; or
  • Register by phone at 703-845-6280
    Reference course code BUSC 1487 70A

Please register early if you would like to attend.
This seminar series is extremely popular, and often sells out weeks in advance.


This seminar provides 7 PDUs for certified PMs.

Dates and Location

Friday, July 18, 2014
Course Length: 7 hours – from 9:00am – 5:00pm
Providing 7 PDUs

NOVA Arlington Center
Room 306
4600 N. Fairfax Drive
Arlington, Virginia 22203

Driving Directions

Registration and Costs

$335 per person

Register online or by phone at calling 703-845-6280. Reference course code BUSC 1487 70A

About the Course

Course Overview:

What do successful project managers do when faced with a challenge or problem?  Instead of waiting for solutions to fall out of the sky,they devise their own solutions by analyzing the challenge, looking for root causes, mapping interrelated factors, and testing various perspectives and approaches.  The quality of these solutions hinges on the quality of their thinking. Project managers must be stringent in confronting their own biases and distortions so they can achieve desired results. Effective thinking becomes even more important as you move up from Project Manager to Program Manager and confront increasingly complex and seemingly impossible problems. To solve these ambiguous, “wicked” problems, you need a methodology that ensures that you apply your best thinking within a systematic problem-solving approach.In this interactive, hands-on workshop, you will:

  • Recognize what critical thinking is and why it’s essential for effective problem solving
  • Determine the most effective problem-solving approach for different types of problems
  • Apply inquiry-based approaches to improve your problem-solving skills
  • Apply critical thinking tools and processes to solve problems more effectively
  • Plan how you can improve critical thinking and problem-solving skills

Bring your toughest problems to this workshop and walk out with ideas for solutions.

  1. Errors in Thinking: Smart People—Bad Decisions: Why do seemingly smart leaders sometimes make bad decisions? What is your current level of critical thinking?
  2. Improving Thinking: What is critical thinking? Why is it essential for effective problem solving? What critical thinking and inquiry-based approaches can you apply to improve your thinking?
  3. Critical Thinking When Solving Problems: What critical thinking tools and processes can improve your problem-solving skills? What are the most effective approaches for solving different kinds of problems?
  4. Capstone Project: How can you apply critical thinking processes and tools to solving difficult problems?
  5. Wrap-Up: What are your key insights from this workshop? How can you continue to improve your thinking and problem-solving skills?

About the Instructor

Neal Henderson, GPHR, SPHR
Coach, Trainer, and Consultant
Neal Henderson, GPHR, SPHR

Neal Henderson, founder and President of Front Row Performance Coaching, has spent 30 years creating successful organizations that are grounded in organizational- and leadership development practices.   Neal Henderson, founder and President of Front Row Performance Coaching, has spent 30 years creating successful organizations that are grounded in organizational- and leadership development practices.

A former Navy Master Chief Petty Officer and a “change agent” since the early 1990’s, his extensive public and private sector experience ranges from developing leaders and managers, leading complex change efforts, and increasing human performance. 

Neal began his career in the Marine Corps before switching over to the U.S. Navy in 1986, where he reached the position of Master Chief Petty Officer. During his 28 years with the Navy, he taught sales and sales management, and served as HR Advisor to the Commanding Officer of the Atlantic Fleet Career Information Team. Neal also did two tours as a Chief Recruiter, during which time he led over 200 sailors and civilians throughout 4 states and the District of Columbia, and managed the merger of the Active and Reserve recruiting command. After leaving the U.S. Navy, he joined the Department of the Navy to develop and implement human capital policy for the Navy’s enlisted forces.

Neal holds a Bachelor of Science in Human Resource Management from the University of Maryland, University College, and a Master of Science in Organizational Development and Knowledge Management from George Mason University.

Neal is the Chairman of the Leadership Development Special Interest Group for the DC-Metro Chapter of the American Society for Training and Development. He received Society of Human Resource Management certifications as a Senior Professional in Human Resources (SPHR) and as a Global Professional in Human Resources (GPHR), and has been designated a Navy Master Training Specialist.


Thank you to Our Partners