Having Difficult Conversations
Colleen McGraw, PMP
PMIWDC Non-Member Rate
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The George Washington University School of Business
2201 G St, NW, Duques Hall, Room 451
Washington, DC, 20052
11:30am - Networking
12:00 through 1:00pm - Presentation
This luncheon is free and open to the public. Advance registration is required to attend.
These are the discussions we all dread. Delivering bad news, dealing with inappropriate team member behavior, and addressing conflict and misinformation can be stressful and distracting. But as project managers, these difficult conversations come with the job - and how we manage these encounters contributes to the overall success of our projects. When handled calmly and respectfully, even the most challenging situations can be successfully overcome. This presentation will examine how to approach these discussions and provide tips and techniques for the next time you are faced with a difficult conversation.
- Closest metro stop: Foggy Bottom
- Garage Parking at Marvin Center (H & 21st St, NW): $18.00
- Metered parking is available
- Photo ID is required
- Use 22nd Street entrance
About the Speaker
Colleen McGraw, PMP
Colleen A. McGraw, PMP, is a project management consultant and performance coach. Her project management career has spanned commercial, non-profit, military, and civilian customers, and has included management of financial, construction, asset management, IT infrastructure, and software development projects. She has also established and managed several PMOs. She provides project and program management, strategic planning, performance improvement, and career coaching services. As an advocate of project management as a profession, she particularly enjoys coaching and mentoring project managers, and is a frequent speaker and trainer in project management topics.
Rich and meaningful communication can do more than report status – it can smooth resistance, improve decision making, and build trust among stakeholders. But a basic communication plan – who, what, when – is not always enough. This presentation will discuss how to develop a communications strategy designed around a strong project narrative and disciplined messaging, and how to execute the strategy to improve stakeholder relationships and drive successful project outcomes.
About the Washington Circle Luncheons
PMIWDC's Washington Circle luncheons are a series of free brownbag luncheons hosted at 2201 G St, NW in Downtown DC. There are luncheons every fourth Wednesday of the month, unless posted otherwise.
This program series is made possible by the generous support of George Washington University School of Business, which offers a Master of Science in Project Management (MSPM) degree. The MSPM program is designed to meet the needs of working professionals who want to enhance their ability to integrate complex projects, motivate people, and achieve cost-effective results. With courses offered both on-campus and online, students have the flexibility to complete the degree from virtually anywhere.
Washington Circle luncheons are free and open to the public. Pre-registration is preferred, but walk-ins are welcome on a first-come, first-served basis.