Don’t Be a Bull in a China Shop: Harnessing Emotional Intelligence to Be A More Effective Project or Program Manager

This page is from a past PMIWDC event.

If this is not what you were looking for, visit the NOVA Advanced PM Seminars page to find out about upcoming events, or read more about why PMIWDC does not delete these pages.

Event Date
Start At : Wednesday, May 8, 2013 - 9:00am
End At : Wednesday, May 8, 2013 - 5:00pm

Don’t Be a Bull in a China Shop:
Harnessing Emotional Intelligence to Be A More Effective Project or Program Manager

Advanced Project Management Training Seminar
Presented by Northern Virginia Community College Workforce Development
A PMIWDC Strategic Partner

  • Register online; or
  • Register by phone at 703-450-2551.
    Reference course code BUSC 1675 70L

Please register early if you would like to attend.
This seminar series is extremely popular, and often sells out many weeks in advance.

7 PDUs for Certified PMs


This seminar provides 7 PDUs for certified PMs.

Dates and Location

Wednesday, May 8, 2013
Course Length: 7 hours – from 9:00am – 5:00pm
Providing 7 PDUs

NOVA Community College
Room 307
1831 Wiehle Ave
Reston, Virginia 20190
Driving Directions

Registration and Costs

$355.00 per person
Includes hardcover copy of Emotional Intelligence 2.0 by Bradberry, Greaves, & Lencioni and  online assessment and customized report  - a $40.00 value!

Register online or by phone at calling 703-450-2551. Reference course code BUSC 1675 70L

About the Course

You’re smart, you’re savvy, and you have impeccable project or program management credentials and experience. As a project manager, you can define scope, create a project plan, and track costs with the best of them. As a program manager, you can manage a large or small portfolio of projects, exploit economies of scale, and reduce risks admirably. But that isn’t all it takes. Your success and career advancement hinge upon how well you are able to handle yourself and the many stakeholders who are connected with the projects or programs you manage. To be effective and competitive, especially as a new generation of managers enters the leadership ranks, you must be emotionally intelligent. You can’t be a bull in a china shop; you must be able to monitor your own feelings and emotions, as well as the feelings and emotions of others. Most important to your effectiveness is the ability to recognize and discriminate among emotions – and then knowing how to use this information to guide your thinking, planning, communicating, and actions within the project or program.

This one-day seminar focuses specifically on the personal and social emotional intelligence competencies that project and program managers need to deliver successful outcomes. Participants will explore skills that will strengthen their abilities to operate in complex matrix environments, build effective teams, manage change, and provide leadership. Through lecture, discussion, and experiential activities, you will examine strategies to harness, improve, and increase your abilities to regulate your emotions and communicate more effectively with others. By the end of the session, you will have built a foundation for applying people skills within project or program management contexts and will have completed a formal assessment of your individual strengths and areas for development. You will know how to manage your own emotions for improved performance and for more enjoyable, predictable, and successful results.

During the course, you will have the opportunity to:
  • Examine Daniel Goleman’s and other emotional intelligence frameworks, including personal and social skills and awareness
  • Identify three core competencies that support and foster emotional intelligence
  • Develop strategies to address conflict and self talk within a project or program
  • Identify the benefits and symptoms of emotional intelligence
  • Explore the role of influence and transparency in project or program communication
As a participant in this program and at no additional cost, you will:

Receive a hardcover copy of Emotional Intelligence 2.0 by Travis Bradberry, Jean Greaves, and Patrick M. Lencioni, a $19.95 retail value.

Complete an online assessment of your emotional intelligence using the world’s best-selling emotional intelligence test and receive a customized printed report of that assessment, a $40 retail value.

Work step-by-step to create your own action plans for personal development

About the Instructors

Michael R. Van Dyke, PMP, CEO, Serengeti Enterprises

After working for 25 years as a project manager for theater, music, and dance productions, Michael R. Van Dyke, PMP, is president of Serengeti Enterprises, Inc. His company provides training, and workforce development services to business teams and individuals. He is a certified coach (NCC) through the Newfield Network and a member of the International Coach Federation (ICF). He has been on the faculty at Yale University, Dartmouth College, and Amherst College.

In addition to customized training, Mr. Van Dyke offers open enrollment seminars through the Northern Virginia Community College (NOVA), including in the Project Management Certificate Program, and has presented several popular courses in the PMIWDC-NOVA educational alliance.

Mr. Van Dyke received a master’s degree from Yale University and was recognized with the Virginia Community College System Chancellor’s Award for Outstanding Workforce Trainer/Instructor.

Dr. Laura Hills, President, Blue Pencil Institute

Dr. Laura Hills is the president of Blue Pencil Institute, an educational organization in Fairfax, Virginia that specializes in helping seasoned professionals take their careers and their lives to the next level. Dr. Hills is the author of three successful business books and hundreds of popular journal articles on topics that include management systems, human resources, marketing, communications, leadership, and ethics. She is an educator, writer, and coach who has spent the last 30 years teaching professionals how to improve their communication, relationship, and professionalism skills.

Dr. Hills holds a Doctor of Arts in Higher Education from George Mason University where she focused her scholarly work on leadership studies. She is a distinguished scholar and was awarded the George Mason University Higher Education Outstanding Doctoral Student Award and Outstanding Doctoral Dissertation Award. Dr. Hills was also elected to Phi Beta Kappa as an undergraduate at Rutgers University. She has significant teaching and educational leadership experiences and is a former college professor and academic administrator. Dr. Hills has also taught a variety of popular business and self-improvement courses at Northern Virginia Community College for more than a decade.

Thank you to Our Partners