The Baldrige Criteria for Performance Excellence Framework and Award

The Baldrige Criteria for Performance Excellence Framework and Award


Steve Bonk


PMIWDC Non-Member Rate

This page is from a past PMIWDC event.

If this is not what you were looking for, visit the Washington Circle Luncheons page to find out about upcoming events, or read more about why PMIWDC does not delete these pages.

Event Location

RTKL Associates Inc.
2101 L Street NW,
Suite 200 Washington, DC, 20037

Agenda and Cost:

11:30am - Networking 12:00 through 1:00pm - Presentation This luncheon is free and open to the public. Advance registration is required to attend.

The Malcolm Baldrige Performance Excellence Award is the first and only Presidential Award for organizational performance excellence. But the Baldrige criteria are also an integrated framework for managing an organization, and are used in thousands of organizations of all sizes. They can help an organization align resources; improve communication, productivity, and effectiveness; and achieve strategic goals. The presentation will cover the proven improvement and innovation framework for an organization in an integrated approach to management areas: leadership; strategic planning; customer focus; measurement, analysis, and knowledge management; workforce focus; process management; and results. This helps organizations evaluate performance, assess where improvements and innovation are most needed, and get results to effectively meet their missions and achieve their visions. The variations of the criteria for the health care industry and education, and the recent expansion into the not-for-profit and Government sectors will also be discussed, as well as the Quality Award programs for the States of Maryland and Virginia / District of Columbia.

Special Instructions: 
  • Closest metro stop: Foggy Bottom
  • Garage Parking $16.00
  • Meter parking is available
  • Photo ID is required
PDUs Available: 
1.00 PDUs for Certified PMs

About the Speaker

Steve Bonk


Steve Bonk has over 30 years experience in IT program management and engineering and is employed by MITRE, presently supporting the Center for Medicare and Medicaid Innovation. He holds a BS and MS in Electrical Engineering from Penn State (High Honors) and U Mass Lowell, an MBA from Virginia Tech, and a Post Masters Graduate Certificate in IT and Telecommunications from Johns Hopkins. He is a Project Management Professional (PMP), Risk Management Professional (RMP), Stanford Certified Project Manager (SCPM), Registered Professional Engineer (P.E.), and is ITIL (V3) Foundation certified.

As a member of the PMI, he contributed to the current and prior editions of the: Project Management Body Of Knowledge (PMBOK), the Organizational Project Management Maturity Model (OPM3), the Standard for Program Management, the Standard for Portfolio Management, and the upcoming Practice Standard for Project Estimation and the second edition of the Practice Standard for Project Scheduling.

Steve is a senior member of the IEEE. He is a member, and was the Chairman of the Committee on Transportation and Aerospace Policy, was the 2006 Congressional Fellow serving as a science and technology advisor to the US Congress, and is currently a member of the Government Fellows Selection Committee. He frequently represents the IEEE in the Congressional Research and Development and Aerospace Caucuses. He conducts college engineering and technology accreditations as an ABET (formerly the Accreditation Board for Engineering and Technology) Program Evaluator.

He recently hit his six term limit as a senior examiner and team leader for the Malcolm Baldrige National Quality Award, served multiple years as a member of the board of examiners for the U.S. Senate Productivity Award, and the Maryland State Quality Awards. He is a member of the Government Accountability Office’s (GAO) technology cost and schedule best practices external expert advisory group. He has taught college courses in project, acquisition, and risk management at Washington Adventist University and is a member of Penn State’s Engineering Industry Advisory Committee.

About the Washington Circle Luncheons

PMIWDC's Washington Circle luncheons are a series of free brownbag luncheons hosted at 2201 G St, NW in Downtown DC. There are luncheons every fourth Wednesday of the month, unless posted otherwise.

This program series is made possible by the generous support of George Washington University School of Business, which offers a Master of Science in Project Management (MSPM) degree. The MSPM program is designed to meet the needs of working professionals who want to enhance their ability to integrate complex projects, motivate people, and achieve cost-effective results. With courses offered both on-campus and online, students have the flexibility to complete the degree from virtually anywhere.

Washington Circle luncheons are free and open to the public. Pre-registration is preferred, but walk-ins are welcome on a first-come, first-served basis.

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