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Turning Generational Conflict into Collaboration
Today’s Project Management Challenge
Advanced Project Management Training Seminar
Presented by Northern Virginia Community College Workforce Development
A PMIWDC Strategic Partner
14 PDUs for Certified PMs
This seminar provides 14 PDUs for certified PMs.
Dates and Location
Wednesday and Thursday, March 31 and April 1. - 5:00 p.m.
Course Length: 14 hours – 2 class days from 9:00am – 5:00pm
Providing 14 PDUs
Reston 2 Center, Room 307
1831 Wiehle Ave
Reston, Virginia 20190 Driving Directions
Registration and Costs
$585 per person
Register online or by phone at calling 703-450-2551. Reference course code BUSC 1649 70L
Please register early: The Advanced PM Training series is very popular and space is very limited.
About the Course
Organizations regard project management as key to their success, and the project manager is seen as the linchpin in an organization’s rapidly changing, technology driven and global environment. There is a clearly defined body of knowledge concerning project management, along with a variety of planning software and implementation tools. But too little attention is often given to managing people – the human side of project management.
Project managers now have to address the challenge of managing a multi-generational workforce. This, the newest form of diversity, requires strategies that can move potential generational collisions to collaborations. Generational conflicts are not merely a matter of “young” vs. “old.” Four generations currently rub elbows in the work place. Referred to as Silent (or Traditional), Baby Boomers, Generation X and Generation Y (or Millennials), each brings their beliefs, attitudes and perspectives to the project management setting. Specific communication strategies are needed to clear roadblocks, avoid interpersonal collisions and build generational collaboration.
In this two-day seminar, participants will identify opportunities that exist in the project management cycle and project team to employ motivational and communication strategies that address multi-generational differences, resolve conflict and improve performance. Class activities will provide participants with opportunities to apply multi-generational management strategies and tactics. Additional implementation strategies will be presented through case studies and best-of-class examples. Each individual will leave the seminar with a personal action plan to implement based on the specifics of their current job assignments.
Seminar participants will expand their ability to:
- Understand the concept of generational personalities and learn how successfully managing a mix of generations can make the difference between economic success and failure.
- Develop proactive strategies to avoid generational conflicts and collisions in a project management setting.
- Appreciate the importance of the human side of project management and how personal style and effective communication will increase project success.
- Identify generational attitudes towards technology in a project management setting and how to make technology accessible to different work styles.
Register online or by phone at calling 703-450-2551. Reference course code BUSC 1651 70L
About the Instructors
Donald Shandler, Ph.D.
President, Shandler Associates
Michael Van Dyke, PMP
CEO, Serengeti Enterprises
Dr. Donald Shandler is president of Shandler Associates, a consulting firm that focuses on managing and motivating Millennials and assisting technical experts in transitioning into management and leadership roles. He has extensive experience working with multigenerational learners and knowledge workers in corporate, government, university, and association settings. He codeveloped and delivered the four day program, Managing Technical Professionals and Projects, for a major telecommunication company.
Holding a Ph.D. from Ohio State University, Shandler has served in senior administrative roles at University of Maryland University College, USDA Graduate School, National Association of Home Builders and Marymount University. He is a former Board Member of the Northern Virginia Workforce Investment Board and Greater Reston Chamber of Commerce.
Dr. Shandler is the author of four books, most recently, Motivating the Millennial Knowledge Worker; Competency and the Learning Organization; Reengineering the Training Function: How to Align Training with the New Corporate Agenda; and, From Technical Specialist to Supervisor. He has taught full time at Boston College, and as an adjunct faculty member, Johns Hopkins University and University of Maryland Baltimore County.
Michael R. Van Dyke is president of Serengeti Enterprises, Inc., a company providing training, team-building, and coaching services to business teams and individuals. He is a certified coach (NCC) through the Newfield Network and a member of the International Coach Federation (ICF). In addition to customized training, Mr. Van Dyke offers open enrollment seminars through the Northern Virginia Community College (NVCC) in a variety of communication-based business courses, such as “Project Management Communications,” “Confident Public Speaking,” “Team Dynamics,” “Excelling as a First Time Manager,” and “Conflict Resolution.” Past and present clients include Capital One, the Marriott (Corporation) Ranch, Lauten Construction Company, Boston Properties, the Virginia Regional Transportation Association, Wells Fargo Home Mortgage, SAIC, the MITRE Corporation, and Analytic Services, Inc. (ANSER).
Mr. Van Dyke brings a unique style and innovative approach to the classroom. Based on training with Project Adventure, an international outdoor experiential educational organization, he has incorporated individual and group exercises in all his courses, resulting in a true “hands-on” learning experience for students. For four years, he was the Program Administrator for Corporate Challenge, an outdoor team building company that worked with Northeast Utilities. Mr. Van Dyke makes even the lecture portions of his classes entertaining. He updates his professional speaking skills through membership in the National Speakers Association (NSA) and the American Society for Training and Development (ASTD). Mr. Van Dyke regularly speaks on human dynamics for effective project management and on innovative business leadership.
Mr. Van Dyke earned his MFA in Technical Design and Production at the Yale School of Drama and a BA in Communications Studies Education at the University of Massachusetts. Prior to establishing his own business, Mr. Van Dyke worked in higher education for 20 years, wearing two hats: professor and project manager. His previous employers include Yale University, Amherst College, Dartmouth College, Smith College, and the University of Massachusetts. As a theatrical Production Manager, Mr. Van Dyke honed his skills as a team development specialist, managing 12-28 overlapping project teams per year. With teams composed of union workers, technical professionals, students, and volunteers, managing team dynamics became a constant practice. By capturing the “lessons learned” and applying them to new situations, Mr. Van Dyke can provide an array of proven strategies from which his clients may choose. He is preparing a book on the advantages of using trust as the main motivation for managing successful teams.