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Understanding and Effective Use of Non-Verbal Communication: Actions Speak Louder than Words!
Gregg A. Hawrylko, PMP
VP Homeland Security Practice, Unisys Federal Systems
Location and Cost
PM Tools is always free of charge, and registration is not required.
Every third Tuesday of each month, at 5:30,
Immediately before the monthly chapter dinner.
LOCATIONSheraton Premiere at Tysons Corner
8661 Leesburg Pike, Vienna, VA
About the Program
You cannot say nothing! Try to sit for one minute without speaking. Your body will still communicate something – rigidity, anxiety, boredom, something. Actions speak louder than words! Body language, carefully observed and interpreted, can tell a lot about what you (and others) are feeling. According to PMI, 55% of all communications are non-verbal – that is, based on physical mannerisms. The Fourth Edition of the PMBOK has an appendix on “Interpersonal Skills” including communication, influencing, political and cultural awareness, and negotiation – all critical skills enhanced by an understanding of non-verbal communications.
This presentation examines various forms of non-verbal communications and what they mean, how to use non-verbal communications to your advantage in meetings and presentations, and how to figure out what people are really saying!
- Body Orientation
- Mannerisms (speaking and when seated)
- How to tell when someone may be lying
- Paralinguistics (vocal elements such as tone, pitch, pace, etc)
- Proximity and Touching
- Time management
About the Speaker
Gregg A. Hawrylko is a Vice President in the Homeland Security Practice of Unisys Federal Systems. Mr. Hawrylko joined Unisys in 2007 and focuses on meeting the information technology needs of key DHS customers.
Prior to Unisys, Mr. Hawrylko worked for the Transportation Security Administration as an IT executive for nearly six years, rising to the position of Deputy CIO in 2005. He directed an IT workforce of 130 government personnel and more than 600 contractors responsible for network infrastructure, operations and maintenance, applications development, desktop support, communications, and information security.
Earlier in his career, Mr. Hawrylko spent several years as technical project manager in the Search Applications division of America Online. He also served in the public sector as an applications developer and program analyst with the U.S. Secret Service.
Mr. Hawrylko earned his Bachelor’s degree from the University of Virginia in Economics and Computer Science, and his Juris Doctor from the George Mason University School of Law. He is also a Distinguished Graduate of the Advanced Management Program at the National Defense University in Washington, DC.
Mr. Hawrylko specializes in change leadership, managing risk, building coalitions, and inspiring the IT workforce. He enjoys reading, exercising, and is an avid Redskins and Wizards fan. He lives with his wife Debra and their two children in Arlington, Virginia.