Hosting An Effective Lessons Learned Session

Hosting An Effective Lessons Learned Session


Jason Dunn, PMP, CSM, CSPO

IT-PMO Program Lead
Freddie Mac

PMIWDC Member Rate

Event Date
Event Location

Noblis Reston Headquarters
2002 Edmund Halley Drive
Reston, VA, 20191

About the Program

The most important asset that an organization possesses is the knowledge and experience of their workers. Project and program managers are no different. However, companies are finding it very difficult to capture that knowledge in a way that other PMs can effectively access. We are finding that it is easy to capture lessons but hard to “learn” them. Effective lessons learned processes are few and far between. The use of those lessons are even more challenged.

In this session, you will learn from someone who has created lessons learned (LL) processes for dozens of the largest corporations in the country. Most of these systems have had significant challenges to adoption and many “lessons” were learned in their implementation. Issues of collection, access, desire, and usage have presented significant barriers to return on investment.

In this session, you will learn the following:

  • What barriers prevent most LL processes from working
  • The right approach to collecting lessons on projects
  • A working model of lesson dissemination

Ultimately, you will learn the successful elements of a working lesson learned system in a way that you can implement a similar system within your company – an approach that has prevented nearly 1000 lessons from being repeated, in the 3 years since it has been implemented.

PDUs Available: 
1.00 PDUs for Certified PMs
Talent Triangle Category: 
Strategic and Business Management 50%, Technical 50%

About the Speaker

Jason Dunn, PMP, CSM, CSPO

Freddie Mac
IT-PMO Program Lead

Jason Dunn has spent nearly 30 years in projects across a wide variety of industries, including 18 in Information Technology. He has served in many different roles on projects from Project Manager, Change Manager, Business Analyst, and Tester. He has managed small to medium-sized IT projects (>$30MM), serving as a program and portfolio manager as well. In addition, he has worked with many Fortune100 companies to assess and improve their project management maturity and processes through project risk assessments and system benchmarkings. As part of this work, he has stood up PMOs as well as assessed and improved existing PMO using a data-driven assessment framework. He has also led many different industry-sponsored studies in areas such as owner/vendor relationships, labor productivity, knowledge management and design reuse. Recently, Jason has developed a training program based on an industry standard maturity framework aimed at assessing, and then improving, companies’ portfolio development and management capabilities.

At present, he is the PM Community Program Director in Freddie Mac’s EPMO, which is committed to improving PM maturity and capabilities through education, networking, facilitation, and knowledge management. He is a PMP, CSM, CSPO, and Certified Change Manager.

About the Sunrise Valley Luncheons

The Sunrise Valley Luncheon Series (formerly the Fairview Park Luncheon Series) is held at Noblis. Noblis has recently relocated its headquarters office to Reston, VA at 2002 Edmund Halley Drive. There is no charge for these events and the event is open to the public. Participants are encouraged to bring a lunch to the event if they wish! Networking begins at 11:30am and the presentation runs from 12:00noon - 1:00pm. Non-Noblis visitors are required to show a picture ID to gain entrance to the facility. If you have any questions, you can contact Bill Morris ( for more information!

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